Ansonia Contact Info
Frequently Asked Questions
Q.  What exactly does Ansonia Prompting provide?
Q.  What makes Ansonia Prompting different from other prompter companies?
Q.  I’m not sure what kind of equipment I need. Can you help me figure it out?
Q.  How do I decide between a Presidential and Floor Monitors?
Q.  On-Camera vs. Off-Camera… what is the difference?
Q.  Will my tripod work with the Teleprompter on a video or film shoot?
Q:  Will my camera work with a Teleprompter?
Q.  How much time does the prompter technician need to set up?
Q:  Can the prompter feed a signal to more than one monitor?
Q.  What file format should I create the script in?
Q.  How/when should I get the script to you?
Q.  Can I make changes to the script on-site?
Q.  Which software does Ansonia Prompting use?
Q.  Is it possible to feed something besides words into the Teleprompter?
Q.  Can we work with Ansonia for rehearsals and a local company for the actual event?
Q.  My client is concerned about their ability to read the prompter. How large are the letters?
Q.  Will the Teleprompter work in bright sunlight?
Q.  Do you offer battery-powered systems?
Q.  Do you rent prompter equipment without the technician?
Q.  Do you sell prompter hardware/software?
Q.  How do you get the equipment/technician on-site?
Q.  Where can we find your rates & how do we book?
Q.  What information does Ansonia need to prepare a proposal for my project?
Q.  What is your cancellation policy?


Q. What exactly does Ansonia Prompting provide?
A. We provide teleprompting services worldwide for public speaking, live entertainment events, and video/film tapings.  Our basic package includes one experienced, professional technician and one complete prompter system.
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Q. What makes Ansonia Prompting different from other prompter companies?
A. We don’t pride ourselves on volume of customers, but rather on quality of service.  To maintain focus on equipment quality, we continually update our systems, keeping up with ever-changing technology.  Before sending the “latest and greatest” on-site, we run it through a battery of tests to ensure the “latest” truly is the “greatest”.  When you hire Ansonia Prompting, you can rest assured you are receiving the best all-around service available.  That’s why so many clients travel our technicians and equipment around the country – and the world.
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Q. I’m not sure what kind of equipment I need… can you help me figure it out?
A. Of course!  Call us and describe what you would like to accomplish, so we can help you figure out what teleprompter equipment package is best suited to your needs.
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Q. How do I decide between a Presidential and Floor Monitors?
A. If a presenter plans to speak from the lectern and wants to retain eye contact with the audience, you should choose a presidential system.  If the presenter plans to wander the stage, you should choose floor monitors.  A presenter can also stand behind the lectern and use floor monitors if desired.
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Q. On-Camera vs. Off-Camera… what is the difference?
A. On-Camera or Thru the Lens means your presenter is reading the prompter and looking directly into the camera.  Off-Camera means the prompter is beside the camera for an ‘interview-style’ look or over the shoulder of another person for a ‘role-play’ scenario.
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Q. Will my tripod work with the Teleprompter on a video or film shoot?
A. This depends on how much weight your tripod will hold.  Add the weight of your camera to the weight of our flat panel prompter systems (see Film/Video page for weights).  Does the sum exceed the maximum capacity of your tripod? Too much weight can impede your camera moves or possibly damage your tripod.  If the weight does exceed capacity you can either rent a more heavy-duty tripod or, if you won’t be making any major camera moves, you can use a free-standing Teleprompter. Definitely let us know when your project requires a handheld prompter or if the prompter will be attached to a jib or crane.
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Q: Will my camera work with a Teleprompter?
A: Compatibility with cameras is generally not an issue. We are accustomed to mounting the prompter to all types of film, video and DV cameras. It is important to let us know the TYPE of camera you’re working with (Beta, DV, Film) so we can send hardware to accommodate when necessary. If you plan to use a ‘special lens’ (such as a Wide Angle Lens) that is something we need to know so we can address any challenges that may be encountered.
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Q. How much time does the prompter technician need to set up?
A: Setting the actual gear usually takes approximately 30 minutes. For rehearsals and shoots we generally recommend the prompter call be made 60 to 90 minutes before rehearsal/shoot time. The additional 30 to 60 minutes allows time for formatting on-site, rehearsing the presenter (for shoots) and making edits as needed before shooting or rehearsals. For live events, we recommend an additional 30 to 60 minutes of set time (at least 2 hours prior to show start) dependent on the size and complexity of your event. As each project has different requirements, don’t hesitate to ask how much time we think is needed based on your specific event.
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Q: Can the prompter feed a signal to more than one monitor?
A: Yes. We can send prompter signal to as many monitors as needed. If your project requires signal be sent to more than 3 monitors and we are not providing those monitors, please advise us so we can plan to distribute the signal accordingly.
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Q. What file format should I create the script in?
A.  We prefer MS Word with just text – no tables, graphs, graphics or unnecessary cues. Removing unneeded cues or actions will save formatting time for the prompter techinician. However, if the presenter is leading into a videotape (where he or she will need to pause for the tape roll) or some other form of action that needs to be shown to the speaker, a cue should be left in the script.
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Q. How/when should I get the script to you?
We can format scripts on-site if time is allotted, or you can email the script to our office by 3pm the day before your project. To email us a file, please send to: scripts@ansoniaprompting.com. If we receive your file before 3pm and you have one file of 20 pages or less, we will format it once pre-site free of charge. Should you require multiple scripts formatted pre-site, send your file after 3pm the day prior, and/or send a new version of your script after the original file has been prepared, formatting charges may apply. We highly recommend you bring a backup copy of the script on-site on a USB drive or CD. Having a hard copy on-hand for reference is also an excellent idea.
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Q. Can I make changes to the script on-site?
Definitely. All of our prompter technicians are touch typists and used to making changes quickly on the fly. It is easier for the technician to key in minor handwritten changes once the file has been formatted for prompter, however if large sections have been revised or added, it’s often advisable to have the edits available electronically. If you’re not sure whether handwritten changes or electronic ones are best, give us a call and we’ll help you decide.
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Q. Which software does Ansonia Prompting use?
A. We utilize TeleScript Pro, a Windows-based software.
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Q. Is it possible to feed something besides words into the Teleprompter?
A. Yes, it is possible to feed a video or PowerPoint signal to the prompter.  For example, if you are conducting an unscripted interview, you could use 2 cameras with Through the Lens prompters each being fed a camera signal. One is aimed at the interviewer, the other at the subject.  Interviewer and subject see each other in the prompters and they converse. Some refer to this prompter setup as the "Interrortron," a technique Erol Morris designed for his documentaries, allowing the interviewee to "see" the interviewer while still looking into the camera. If you need to send something other than a prompter signal, we must know this prior to the commencement of your project.
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Q. Can we work with Ansonia for rehearsals and a local company for the actual event?
A. Yes, but it's not recommended. Presenters often become very comfortable with a prompter tech and gain a level of trust during rehearsals that they want to carry through to the event. If for budgetary reasons two different prompter companies must be used, please let us know what software the other prompter company utilizes so we can make the transition as seamless as possible.
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Q. My client is concerned about their ability to read the prompter.  How large are the letters?
A. Letters are usually about 1 to 1½ inches in height.  Font size can be easily adjusted as needed with just a few keystrokes.
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Q. Will the Teleprompter work in bright sunlight?
A. Exterior teleprompting has always been a challenge, especially if you are accustomed to working in a studio.  Our flat panel teleprompters are now brighter than ever, however you should be prepared to flag the prompter from direct sunlight.
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Q. Do you offer battery-powered systems?
A. Yes. Please let us know well in advance if you need our entire system to run on battery.
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Q. Do you rent prompter equipment without the technician?
A. Sorry, but we do NOT rent our equipment without a technician.  We offer only full-service packages.
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Q. Do you sell prompter hardware/software?
A. Currently we do NOT sell prompter hardware or software.  Please contact us if you would like a referral to a company that does.
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Q. How do you get the equipment/technician on-site?
A. For jobs within New York City the equipment and technician will travel by foot, taxi, car or freight service (depending on the amount of equipment needed and location).  For jobs outside of Manhattan, a car or freight company will be utilized, based on job specifications.  Prices will vary.
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Q. Where can we find your rates & how do we book?
A. Each shoot or event is unique and has its own set of specs, so we believe a general rate sheet can be misleading.  We create estimates on a project-by-project basis.  To get a proposal, call or email us with details of your requirements and we will get you a proposal within 24 business hours – usually sooner. See below for the information we require.
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Q. What information does Ansonia Prompting need to prepare a proposal for my project?
A. To prepare an accurate proposal Ansonia Prompting needs the following information:
- Date(s) of project
- Equipment needed
- Location of project
- Contact name, phone number, email address
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Q. What is your cancellation policy?
A. Our cancellation policy varies, based on the length of the project. Every proposal we send will include the latest date we can accept cancellation without charge.
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